Terms Of Service

Privacy Policy for Shop Forever Glow

This Privacy Policy describes how Shop Forever Glow (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ShopForeverGlow.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Payment processors who collect payment information (e.g., bank account, credit or debit card info, billing address) to process payments.

  • Online tracking and advertising partners, who use technologies such as pixels, web beacons, SDKs, and cookies.

How We Use Your Personal Information

  • Providing Products and Services

  • Marketing and Advertising

  • Security and Fraud Prevention

  • Communicating with You

Cookies

We use Cookies to enhance functionality, improve performance, and analyze usage. For more information about cookies used in connection with Shopify, visit: https://www.shopify.com/legal/cookies

You may manage your cookie settings through your browser, though doing so may affect your experience.

How We Disclose Personal Information

We may disclose personal information:

  • To vendors or third parties providing services (IT, shipping, customer service, payment processing).

  • To business and marketing partners (like Shopify).

  • To affiliates or in business transactions.

  • When legally required or to protect rights.

  • With your consent or direction.

Categories of Information Disclosed (Past 12 Months)

Category Categories of Recipients
Identifiers, order/account info Vendors, service providers, business partners, affiliates
Commercial data (e.g., order history) Same as above
Network/Usage data Same as above

We do not use or disclose sensitive personal information for inferring characteristics.

User-Generated Content

Content you post publicly (e.g., reviews) may be accessible by others. We are not responsible for how others use that information.

Third-Party Websites and Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Always review third-party privacy policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal data from anyone under 16. If you believe we have collected such data, contact us to have it removed.

Security and Retention of Your Information

We use reasonable safeguards, but no system is 100% secure. Please avoid sending sensitive info through unsecure channels. Retention depends on various factors including legal requirements and business needs.

Your Rights and Choices

Depending on your location, your rights may include:

  • Right to access/know

  • Right to delete

  • Right to correct

  • Right to data portability

  • Right to restrict processing

  • Right to withdraw consent

  • Right to appeal

  • Right to manage communication preferences

You can exercise these rights by contacting us (see below). We may verify your identity before processing requests.

Complaints

If you have a privacy complaint, please contact us. If unresolved, you may appeal or file a complaint with your local data protection authority.

International Users

We may process your data in the U.S. or other countries. We use legal mechanisms such as Standard Contractual Clauses for international transfers.

Contact

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:

Phone: 650-469-3025
Email: help@shopforeverglow.com